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Revocation

You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier designated by you have taken or have taken possession of the last goods. To exercise your right of cancellation you must inform us SmartStylez, Am Hahn 3, D-52399 Merzenich, Tel.: 02421-2773216, E-Mail: info@smartstylez.de by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to cancel this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory. You can download a revocation form (a pdf) here* as well. You may also electronically complete and submit the sample withdrawal form or other unambiguous statement on our web site https://www.smartstylez.de/en/return. If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such a revocation. In order to comply with the revocation period, it is sufficient for you to send notice of the exercise of the right of revocation before the expiry of the revocation period. 

Consequences of revocation

If you revoke this Agreement, we will refund to you all payments we have received from you, excluding delivery charges, immediately and no later than fourteen days from the date we receive notice of your revocation of this Agreement. For this refund we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the Goods (including premium items) back or until you have proved that you have returned the Goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is attributable to handling of the goods that is not necessary to inspect their condition, properties and functionality.

End of the revocation instruction

*For a correct presentation of PDF documents we recommend the Adobe Acrobat Reader.

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